Saturday, September 28, 2013

Questions about using the website

Questions about using the website
What is "My Karatbars" and the benefits for me?

"My Karatbars" is your own access to the virtual worlds trade of Karatbars.

It offers simple and convenient functions for your purchase or sale of gold bullion and merchandising products, and provides valuable and late-breaking information and comments about the precious metals market. We provide an online trade in gold.

With the function "My Karatbars" you always have an overall view of your current orders and sales. Under the Button "Gold Account" and "Account Overview" you receive the history of your purchases. "My Karatbars" manages master data such as account information, shipping addresses and your correspondence with Karatbars. You will also find all the forms and documents available for download.
Whatever you want to do: you have the opportunity in "your" Karatbars to "do it yourself".

Your benefits of "My Karatbars"
* Direct access to your personal master data
* Overview of all transactions and activities
* Self-manage your account, payment and delivery details
* Direct access to useful and valuable documents and information
* Personal notifications of Karatbars and the trade teams - anytime 24/7
* Access to our Archive / Archive Download

What happens to my data that I've given you?
Certain information we collect to process the transaction. We treat all information confidentially and with absolute care. A transfer of data or access by unauthorized persons is excluded. Your data is stored only in-house. All our employees are subject to secrecy and have committed ourselves in writing to use such information solely for the purpose of processing in the context of your business with Karatbars.

Who can I contact if I forget my password?
You can instantly online to request your new password. Go to the LOGIN page and click the appropriate input box below the button "Forgot Password?" - You receive an immediate email messages from our Support Team.

How Karatbars, ensures the security of my data during transmission over the Internet?
For the security of your information during transmission is ensured.
We guarantee secure data transmission by using Secure Sockets Layer (SSL short) protocol. With SSL, your personal information you enter on our Web site will be encrypted and can thus be read only by us.

The SSL encryption protocol has been established as the market standard for data over the Internet and is continuously being developed.

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